FAQs

Shipping Disclaimer 
Please be aware if items are sent as standard/untracked shipping, I am not responsible for any lost or damaged mail.

I would recommend choosing tracked shipping for orders over £20. 

Where are you based?
UK

Do you ship worldwide?
Yes! Although, please keep in mind, shipping to North America and Asia might take up to 3 months to arrive depending on which shipping method you choose

Do you accept returns or exchanges? 
Sorry, no, I do not accept returns or changes

How long does in stock items take to ship?
It usallys takes about 1-3 weeks to pack and ship in stock items/orders

How long does pre-order items take to ship?
Please allow 3-6 months for pre-order items to be produced, packed and shipped to you

Do you combine shipping for multiple orders? 
Yes! If you have an existing order and would like to purchase another item, please leave a note at the check out saying you'd like to combine your orders

Can I open a group order for my country?
Please contact me if you would like to open a group order. A minimum of 10 orders would be needed to fulfill a group order